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The
You may think
system errors are caused by carelessness of lack of effort but this is seldom
the case. The majority of errors in
medical care are “system errors” caused by equipment, procedures, job designs,
or communication systems used in healthcare.
A large percentage of common avoidable problems are stemmed from
medication errors alone. The
technology now exists to prevent many mistakes.
Designing systems that make proper methods easy to achieve and
error-prone procedures difficult to accomplish is an example of error
prevention.
By analyzing
the cause of why certain errors occur, preventative measures can be developed.
Effective systems at the level of direct patient care are required in
order to resolve the issue.
Electronic Medical Records (EMR) is
one of these ‘systems’. The
software provides a standardized series of tools, reminders and system checks
that can help providers reduce errors.
Medication Management
Problem Progress Management
Laboratory Results Management
Lab results
are automatically downloaded into the patients’ chart and await the physician’s
electronic signature, decreasing the likelihood of missing labs.
Health Maintenance Rminders
EMR offers the advantage of age and gender specific reminders signaling routine (or overdue) health maintenance items such as breast cancer screenings.
Patient Call Management
Patient
cancellations or no-shows are documented as a progress note by the software.
Telephone messages can be replaced by the internal e-mail system and
documented in the patient chart.
Messages can be tagged by the degree of importance for efficient organization by
priority.